Pumpjack and Privacy

The Highlights

Pumpjack Dataworks, Inc. and our subsidiaries (“Pumpjack Dataworks” or “we”) are committed to complying with data protection legislation, including the data protection regime introduced by the General Data Protection Regulation (EU Regulation 2016/679). This privacy notice contains information on what personal data we collect, what we do with that information, and what rights you have.

The Details


We respect your privacy and are committed to protecting it through our compliance with this Privacy and Security Statement. This Privacy and Security Statement describes the types of information we may collect from you or that you may provide—for example, when you visit any of our websites and mobile applications or contact us—and how we use, protect, and disclose that information.

This Privacy and Security Statement does not apply to information collected on any third-party site or application (including advertising) that may link to or be accessible from our websites and mobile applications. We are not responsible for the privacy policies or data collection, use and disclosure practices of those sites. We encourage you to review the privacy policies of each site you visit.

Please read this Privacy and Security Statement carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using any of our websites and mobile applications or services (including email communications), you agree to this Privacy and Security Statement. This Statement may change from time to time, and these changes may affect how we use the information described below, so please check the Privacy and Security Statement periodically for updates.


We collect several types of information for our business operations, including but not limited to:

  • The Information you provide to us. When you navigate our websites and mobile applications or contact us, we may request or you may choose to provide us with certain information. This may include information by which you may be personally identified (“personal information”), such as name, employer, e-mail address or telephone number, and records and copies of your correspondence with us. For security purposes, we may also collect personal information from you if you visit one of our offices.
  • Information collected from forms on our websites and mobile applications. This includes information provided at the time of registering to use portions of our websites and mobile applications or our products and services, posting material, or requesting further services. We may ask you for information when you report a problem with our websites and mobile applications, products or services.
  • Usage details, IP addresses and cookies. As you navigate through and interact with our websites and mobile applications, we may automatically collect certain information about your equipment, browsing actions and patterns using common internet technologies, such as cookies and Web beacons. This may include details of your visits to our websites and mobile applications, including information about your connectivity, such as your IP address and browser information, location data, logs and other communication data, and the resources that you access and use on the websites and mobile applications. This information helps us to improve our websites and mobile applications and to deliver better and more personalized content and services by enabling us to estimate our audience size and usage patterns and recognize you when you return to our websites and mobile applications.
  • Email marketing. As a current or previous customer or user of our products or services, you may periodically receive emails from us containing details about features of the products you use and/or about similar products or services that we offer. Such processing may include the placing of beacons, or pixels, that let us know if you have opened our email and how long the email was open. We do this in order to see which emails are effective and which are not, so that we can improve our content and services. It helps us make sure that you are getting emails from us that you find useful and relevant. In doing so, we will never track your location or device information.
  • General business-related information. We may also receive other personal information from or about you in the ordinary course of our business.

We use information that we collect about you or that you provide to us, including personal information:

  • To present our websites and mobile applications, products and services to you and continuously improve upon them.
  • To provide you with information, products or services that you request from us.
  • To notify you about changes to our websites and mobile applications, products or services (including new offerings) and promotions or events.
  • To maintain the integrity and security of our websites and mobile applications, products, and services.
  • For our ordinary business operations, including human resources, recruiting, equity investments, and business research and outreach.

The Legal basis for the processing. We are not allowed to process personal data if we do not have a valid legal ground. Therefore, we will only process your personal data if:

  • the processing is necessary to perform our contractual obligations towards you or to take pre-contractual steps at your request, such as when we authenticate your log-in to our services or ensure that you only have access to the services and data we have agreed to provide you with;
  • the processing is necessary to comply with our legal or regulatory obligations, such as tax reporting or regulatory requirements;
  • the processing is necessary for the legitimate interests of Pumpjack Dataworks, and does not unduly affect your interests or fundamental rights and freedoms (see below);
  • the processing is necessary for the performance of a task carried out in the public interest; or
  • in some cases, and as may be requested from you from time to time, we have obtained prior consent.

To the extent that we process any special categories of data relating to you, we will do so because:

  • the data has been manifestly made public;
  • the processing is necessary for the establishment, exercise or defense of a legal claim;
  • the processing is necessary for reasons of substantial public interest; or
  • you have given your explicit consent to us to process that information (where legally permissible).


Protecting your personal information is important to us and we neither rent nor sell your personal information to anyone. We may disclose or transfer personal information that we collect or you provide as described in this Privacy and Security Statement, including:

  • To a buyer or other successor in the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Pumpjack Dataworks’ assets, in which personal information held by Pumpjack Dataworks about our websites and mobile applications’ users is among the assets transferred.
  • To our subsidiaries, affiliates, agents, contractors, service providers and other third parties we use to support our business or collaborate with and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes of providing services for or with us.
  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Terms of Use and other agreements that govern the sale or use of our products and services.
  • To protect the rights, property or security of Pumpjack Dataworks, our employees, our users or others.


To facilitate our global operations, and in accordance with applicable laws, we may transfer your personal information to, and access your personal information from, our corporate offices, subsidiaries, and affiliates in the countries we operate, including the United States. Non-EEA countries may not offer the same level of personal data protection as EEA countries.

If your personal data is transferred outside the EEA, we will put in place suitable safeguards to ensure that such transfer is carried out in compliance with applicable data protection rules. To ensure this level of protection for your personal information, we may use a data transfer agreement with the third-party recipient based on standard contractual clauses approved by the European Commission or ensure that the transfer is to a jurisdiction that is the subject of an adequacy decision by the European Commission or to the US under the EU-US Privacy Shield framework. You may request additional information in this respect and obtain a copy of the relevant safeguard by exercising your rights as set out below. Where Pumpjack Dataworks transfers personal data to other group companies, we rely on the standard contractual clauses.


We strive to provide you with choices regarding the personal information you provide to us. Here are a couple of ways you can have control over your information:

Tracking Technologies and Advertising. Depending on your browser, you may be able to change settings to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the site may then be inaccessible or not function properly. In relation to email, you can disable most email tracking technology by preventing the loading of embedded pictures in the email. You can do this using your email software settings.

Promotional Offers from the Company. If you do not wish to receive promotional e-mail messages from us, you can opt-out by sending us an e-mail at [email protected] asking to be omitted from future e-mail distributions.


We only collect and retain as much personal information as needed for specific, identified purposes described in this Privacy and Security Policy and we will not use it in any way that is incompatible with those purposes.


You may have a right to access and to obtain a copy of your personal data as processed by Pumpjack Dataworks. If you believe that any information we hold about you is incorrect or incomplete, you may also request the correction of your personal data.

You may also have the right to:

  • object to the processing of your personal data;
  • request the erasure of your personal data;
  • request restriction on the processing of your personal data; and/or
  • withdraw your consent where Pumpjack Dataworks obtained your consent to process personal data (without this withdrawal affecting the lawfulness of any processing that took place prior to the withdrawal).

We will honor such requests, withdrawal or objection as required under applicable data protection rules but these rights are not absolute: they do not always apply and exemptions may be engaged. We will usually, in response to a request, ask you to verify your identity and/or provide information that helps us to better understand your request. If we do not comply with your request, we will explain why.


To exercise the above rights, you may send an email to [email protected]. If you are not satisfied with how we process your personal data, please let us know and we will investigate your concern. Please raise any concerns by contacting our team at [email protected]. If you are not satisfied with our response, you have the right to make a complaint to the data protection authority in the jurisdiction where you live or work, or in the place where you think an issue in relation to your data has arisen. The contact details of each Data Protection Authority can be found at the following website: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.


We take your security seriously and take reasonable steps to protect and secure your personal information from unauthorized access, use, and disclosure. We have implemented adequate technical and organizational measures to protect personal data against unauthorized, accidental or unlawful destruction, loss, alteration, misuse, disclosure or access and against all other unlawful forms of processing. These security measures have been implemented taking into account the state of the art of the technology, their cost of implementation, the risks presented by the processing and the nature of the personal data, with particular care for sensitive data.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our websites and mobile applications, products, or services, you are responsible for keeping this password confidential. Please do not share your password with anyone.

Although we take reasonable security measures to protect your personal information, for example, by using Secure Socket Layer encryption when you transmit your password, we cannot guarantee the security of your personal information transmitted to our websites and mobile applications. The transmission of information via the internet is not 100% secure and we cannot ensure or warrant the security of any information you transmit to us. We are not responsible for circumvention of any privacy settings or security measures contained on the websites and mobile applications.


We will only retain personal data for as long as necessary to fulfill the purpose for which it was collected or to comply with legal, regulatory or internal policy requirements.


We may amend this Privacy and Security Statement from time to time. We encourage you to revisit this page periodically to read the current version of this Statement in effect. If you have any concerns or questions about this Statement or if you would like to lodge a complaint, please send an email to [email protected].


Our websites and mobile applications are not intended for children under 13 years of age. If you become aware that your child has provided us with personal information without your consent, please contact us at [email protected] and we will work to delete it. We do not knowingly collect personal information from children under 13.


If you have any questions or comments about this Privacy and Security Statement, please contact us by emailing us at [email protected] or by writing to us at:

Pumpjack Dataworks, Inc.
1401 Foch Street, Suite 150
Fort Worth, TX 76107

Privacy Shield Notice

Effective Date: 4/14/20

Pumpjack Dataworks, Inc. (“Pumpjack Dataworks”, “we”, or “us”) complies with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the transfer of personal data from the EU and Switzerland to the U.S. (“Personal Information”). For purposes of this Privacy Shield Notice, “Personal Information” is information that identifies, directly or indirectly, a client or consumer in the EU or Switzerland. Pumpjack Dataworks has self-certified to the U.S. Department ofCommerce and declared its commitment to adhere to the Privacy Shield Principles of Notice; Choice; Accountability for Onward Transfer; Security; Data Integrity and Purpose Limitation; Access; and Recourse, Enforcement, and Liability (the “Principles”).

You can learn more about Privacy Shield at https://www.privacyshield.gov. Pumpjack Dataworks’ self-certification to the Privacy Shield is subject to the investigatory and enforcement authority of the Federal Trade Commission.

Personal Information We Process

From clients (i.e., users of pumpjackdataworks.com and subscribers to Pumpjack Dataworks software and services), we collect the categories of information, which may include Personal Information, described in “THE INFORMATION WE COLLECT” section of our Privacy Policy. We process such information for the purposes describedin the “DISCLOSURE OF YOUR INFORMATION” section of our Privacy Policy. From client customers (i.e., users of a website developed and operated by a Pumpjack Dataworks client), we may collect name, contact information, IP address, geolocation information, purchase information, and transaction data.

Accessing Personal Information

The Privacy Shield Principles provide individuals located in the EU whose Personal Information we process the rightto access their Personal Information and to review, correct, amend, or delete their Personal Information. Clients who would like to access their Personal Information may do so by logging into the Pumpjack Dataworks user interface or emailing us at [email protected]. Client customers who would like to access their Personal Information should request access from the Pumpjack Dataworks client whose website they use.

Transfers to Third Parties and Your Choices

As described in the “DISCLOSURE OF YOUR INFORMATION” and “ONWARD TRANSFER OF YOUR INFORMATION” sections of our Privacy Policy, we may disclose and transfer client Personal Information to third parties. We will also disclose client customer Personal Information to third parties (e.g.service providers). We contractually require those third parties to provide the same level of protections to Personal Information as required under the Principles. Pumpjack Dataworks will remain liable under the Principles if a third party processes Personal Information in a manner inconsistent with the Principles, unless Pumpjack Dataworks proves that it is not responsible for the event giving rise to the damage. In accordance with our legal obligations, we may also transfer, subject to a lawful request, Personal Information to public authorities for law enforcement or national security purposes.

Contacting Us, Complaints and Dispute Resolution

We encourage EU individuals who have questions or complaints about how we process their Personal Information under Privacy Shield to contact us at [email protected]. We will work to resolve your issue as quickly as possible, but in any event within 45 days of receipt. If you have anunresolved privacy or data use complaints that we have not addressed satisfactorily, please contact, free of charge, our dispute resolution provider, JAMS, at https://www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim. If you are an EU or Swiss individual and unable to resolve any complaints through any of the above methods, you may be able to invoke binding arbitration through a Privacy Shield panel, in accordance with the Privacy Shield Framework at https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint